Terms and Conditions

Terms and Conditions

Welcome to Holy Crab Delivery! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms and Conditions.

1. Use of Website

1.1. You must be at least 18 years old to use our website or place orders through our delivery service.
1.2. You agree to provide accurate and current information when placing an order, including your contact details and delivery address.
1.3. You agree not to use our website or services for any unlawful purpose or in any way that violates these Terms and Conditions.

2. Orders and Payment

2.1. All orders are subject to availability and confirmation by Holy Crab Delivery.
2.2. Prices for our products and delivery services are as listed on our website and are subject to change without notice.
2.3. Payment for orders must be made in full at the time of purchase using our accepted payment methods.
2.4. We reserve the right to refuse or cancel any order at our discretion.

3. Delivery

3.1. We aim to deliver orders in a timely manner; however, delivery times may vary depending on factors beyond our control.
3.2. You agree to provide accurate delivery instructions and ensure someone is available to receive the order at the specified delivery address.
3.3. In the event of any issues with your delivery, please contact us immediately for assistance.

4. Returns and Refunds

4.1. We strive to provide high-quality products and services. If you are not satisfied with your order, please contact us within 24 hours of delivery to discuss options for returns or refunds.
4.2. Refunds will be issued at our discretion and may be subject to certain conditions, including the return of the product in its original condition.

5. Intellectual Property

5.1. All content on our website, including text, graphics, logos, and images, is the property of Holy Crab Delivery and is protected by copyright and other intellectual property laws.
5.2. You may not reproduce, distribute, or modify any content from our website without our prior written consent.

6. Limitation of Liability

6.1. Holy Crab Delivery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
6.2. In no event shall our total liability exceed the amount paid by you for the products or services in question.

7. Governing Law

7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions.

8. Changes to Terms and Conditions

8.1. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any such changes constitutes acceptance of the revised Terms and Conditions.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].

How long will my refund take?

It will take between 7-14 days from when we receive the product.

Who pays for the return shipping?

We will send you a return shipping label via email.

Why do I need to send the product back?

We require the return of the product to document the loss of the crabs and discourage fraudulent complaints.

Why do I need to certify my statements are correct?

We have received a number of false complaints over the years and require this to protect us legally against fraud.

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Sustainable Seafood 

Aside from being delicious, stone crabs are 100% sustainable. They are the ultimate renewable seafood resource. Only one claw is removed during harvest. The crab is then released back into the water where it will regrow its claw 6-7 x during its life.

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100% Fresh Stone Crab

Our Stone Crabs are caught and cooked daily right off the boat from the Florida Keys. Our policy is Fresh never Frozen!

Stone crabs are low in calories and are rich in protein. The delicate meat is loaded with minerals and nutrients.


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Speedy Delivery

We offer 1-hour delivery in our Miami locations. See if you qualify!

We ship to nationwide in the USA with delivery the next day if you order by 2 pm!